Policies

We are committed to your satisfaction. Orders placed before 2pm Tuesday-Saturday will ship out the same day. Orders placed after 2pm will ship the next business day. Please keep in mind that we do not ship on Sunday and Monday as we are closed that day to spend time with our families.

Orders over $100 will qualify for FREE shipping within the USA. Please note that since rentals, classes and events do not have shipping charges, these items can not be used to qualify for the free shipping offer.

All orders are inspected before shipping. In the case of damaged good or packing error, please contact us immediately so we can correct the situation.

We do not accept returns on cut yardage, books, patterns, kits, or block of the month programs , digital products, or sale items. All returns must be in original packaging and in sale-able condition (smoke/odor free). Returns must be made within 30 days of purchase. Shipping charges are non-refundable. Shipping costs for returns are the responsibility of the buyer. We ship only to the US and Canada at this time. If you’d like to order something to be shipped to the EU. Please contact us for a custom shipping quote.

For more info about the fabulous Quilted Joy Cash program, click here.